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Transferring Authenticator details to a new phone

Is there any method for transferring all of the Authenticator setting from Sophos Mobile Security, from one phone to a new one. I use this extensively, and transferring each one individually will be painful!

Regards,

Paul McGinnie

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0 Yashraj S over 5 years ago

Hi Paul,

Please follow the steps outlined here to move Google Authenticator to a different device.

Thanks,

Yashraj Singha
Manager | Global Community Support
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0 Paul McGinnie over 5 years ago in reply to Yashraj S

Hi - thank you for the response, but unless I am misunderstanding something your recommendation refers to Google Authenticator, whereas I am asking about the authenticator built into Sophos Mobile Security (the sophos app on my android phone). This is the sophos website, and the mobile security subgroup - I do not see how Google authenticator advice is relevant.

Regards,

Paul
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0 Yashraj S over 5 years ago in reply to Paul McGinnie

Hi Paul,

Unfortunately, it is not possible to transfer the Sophos Authenticator settings from one phone to another.

If you wish to see this feature in the future versions of our Sophos Mobile products, please raise a feature request here.

Thanks,

Yashraj Singha
Manager | Global Community Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question, please use the "Verify Answer" button.

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