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Discussions Mugthesec malware on my computer. What do I do to get rid of it?

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Mugthesec malware on my computer. What do I do to get rid of it?

josh lynn over 7 years ago

I got this following message on my Sophos dashboard:

Manual PUA cleanup required: 'Mughthesec' at '/Volumes/playnow/Installer.app/Contents/MacOS/mac'

What specific steps do I take to get rid of this?

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0 Karlos over 6 years ago

Hi Josh,

If you are using our Central Admin, please refer to: How to resolve 'Potentially unwanted application detected' alerts in Sophos Cloud

If you have our Sophos Enterprise Console: Administrator's rollout guide for potentially unwanted application (PUA) protection

Thanks,
Karlos

Karlos
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 Karlos over 6 years ago

Hi Josh,

If you are using our Central Admin, please refer to: How to resolve 'Potentially unwanted application detected' alerts in Sophos Cloud

If you have our Sophos Enterprise Console: Administrator's rollout guide for potentially unwanted application (PUA) protection

Thanks,
Karlos

Karlos
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

Cancel

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