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How do I removing the "Bundlore" malware from my macOS?

Hello,

 

I am having trouble removing this "Bundlore" malware from my macOS. The location is /Volumes/Player/Player_196.app/Contents/MacOS/tsgaFzEd0_TJ 

It does not give me the option to "Cleanup". I've tried to add a "Custom Scan" but am not able to locate the actual file. I tried to look up other post but none of it helped. Can someone please help? Thank you!

 



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  • Hi Aimes,

    From the Screenshot, I believe the detection was from an install Disk/external device which might have been connected to the Mac machine. If you don't find the specific volume, it might have been already ejected from the Mac. If you haven't run the application installer, then you probably don't need to worry about this alert. Perform a full scan on the mac and see if you have any other threads flagged in it.

    Regards,

    Gowtham Mani
    Community Support Engineer | Sophos Technical Support

    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

Reply
  • Hi Aimes,

    From the Screenshot, I believe the detection was from an install Disk/external device which might have been connected to the Mac machine. If you don't find the specific volume, it might have been already ejected from the Mac. If you haven't run the application installer, then you probably don't need to worry about this alert. Perform a full scan on the mac and see if you have any other threads flagged in it.

    Regards,

    Gowtham Mani
    Community Support Engineer | Sophos Technical Support

    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

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