Andr/Xgen-yb and messaging app gets detected and I uninstall it, but each time I run a scan it is back. How do I get rid of it forever.
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Andr/Xgen-yb and messaging app gets detected and I uninstall it, but each time I run a scan it is back. How do I get rid of it forever.
Hi Mark Allen1,
May I know which Sophos product you are using? Can you share us some additional details on this detection e.g - the detected file name, file path/location, the device in which you see this repeatedly?
Regards,
Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
Hi Mark Allen1,
May I know which Sophos product you are using? Can you share us some additional details on this detection e.g - the detected file name, file path/location, the device in which you see this repeatedly?
Regards,
Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.