Hi , any body know where is the proper way to make complaint to Sophos Sales Team?
I started to contact Sophos Sales to test this product & also mentioned need help on the testing and setup.
later pre sales involved & help me to test it. Before i purchase this license, i did mentioned in email need them on the PROD deployment as well.
After i get the license (around in 01 Mar), i sent them email and wanted to do the roll out but they said they not cover in the PROD , they ONLY involve in the pre sales.
at 04 Mar, i request for refund also get rejected & keep telling me will follow up with their CFO on the approval and update me.
now (12 Mar) still dont have any update...
I need someone help on this license purchase, anybody know how who i can contact with?
thank in advance.
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[edited by: Raphael Alganes at 12:58 AM (GMT -7) on 13 Mar 2024]
