How to determine if the Mailbox is Licensed and Unlicensed?

Question

Hi all, 
 
 Just wonder if how can I determine if the Mailbox is licensed or unlicensed? and what is the indicator that the mailbox is unlicensed? Since some of my licensed mailbox is inactive but still consuming the license. 
 
 Thank you so much.

Vishal_R · Answer

Hi Joshua Engracia Thank you for reaching out to the Sophos community team. Please find the below KBA which has information on "License usage calculation" details which will help to determine license usage.

Sophos Central Admin: Information about Sophos Email
support.sophos.com/.../KB-000036272

Stuart James · Answer

Joshua Engracia 
 Basically, as soon as a mailbox receives an email, it is licensed. 
 If it has been 30 days since a mailbox last received an email, the license drops off. 
 If the mailbox is deleted altogether, the license will drop-off within 4 hours, or whenever the next sync occurs. 
 In your case, I'd hazard a guess that your inactive mailbox has been active and received an email in the last 30 days.

How to determine if the Mailbox is Licensed and Unlicensed?

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