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Hello Sophos friends,

at the moment we're receiving lots of bounce messages because the SOPHOS Mail Gateway server is blacklisted at UCE.

Here's the bounce message:

What's the right way to contact SOPHOS to un-list their IP address?

We're a new SOPHOS partner, sorry for this easy question. :-)

Best regards,


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  • Being a partner -- try raising your concerns with your channel rep, channel tech person... not sure if you have those resources in Germany, but I know in the US I sometimes have gotten things moving (as a Partner myself) via those back channels.

    CTO, Convergent Information Security Solutions, LLC

    Sophos Platinum Partner


    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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