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Discussions Problem Email security setup

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Problem Email security setup

Juan Barrera over 1 year ago

Hi All

im trying to try email security, but when i want to configure email gateway my domain is verified but nothing happens when saving my configuration:

Does somebody have the same problem? how to fix it?

Kind REgards

Juan

Added tags
[edited by: Raphael Alganes at 1:31 AM (GMT -7) on 5 Jun 2023]

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0 emmosophos over 1 year ago

Hello Juan,

Thank you for contacting the Sophos Community.

Try with different browsers and incognito mode, sometimes some plug ins will interfere with the Save bottom.

If after you have tried this the issue persist, reach out to Sophos Support so the can investigate.

FYI your Email domain and IP/FQDN are still visible, so you might want to use a different highlighter.

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
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0 emmosophos over 1 year ago

Hello Juan,

Thank you for contacting the Sophos Community.

Try with different browsers and incognito mode, sometimes some plug ins will interfere with the Save bottom.

If after you have tried this the issue persist, reach out to Sophos Support so the can investigate.

FYI your Email domain and IP/FQDN are still visible, so you might want to use a different highlighter.

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
Cancel
Vote Up 0 Vote Down

Cancel

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