New Sophos Support Phone Numbers in Effect July 1st, 2023

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Problem Email security setup

Juan Barrera

Hi All 

im trying to try email security, but when i want to configure email gateway my domain is verified but nothing happens when saving my configuration:

Does somebody have the same problem? how to fix it?

Kind REgards

Juan



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  • 0

    Hello Juan,

    Thank you for contacting the Sophos Community.

    Try with different browsers and incognito mode, sometimes some plug ins will interfere with the Save bottom.

    If after you have tried this the issue persist, reach out to Sophos Support so the can investigate.

    FYI your Email domain and IP/FQDN are still visible, so you might want to use a different highlighter. 

    Regards,

     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
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