Sophos Email customers using IP-based mailflow rule connectors must migrate to certificate-based configuration by March 31st. To see if you're affected Click Here.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

S/MIME works on active users only not on shared mailboxes

Dear Support Team,

can you please change that? This is the only reason why I still need to run SG as a virtual machine



Added tags
[edited by: Raphael Alganes at 2:18 AM (GMT -7) on 7 Jun 2023]
Parents
  • Just to be sure: You have the Shared Mailboxes created in Central? Shared Mailboxes should be normal users within Central, which means, you should be able to use them as a S/MIME user. 

    I did not verify it yet, but just wanted to confirm this step. 

    __________________________________________________________________________________________________________________

Reply
  • Just to be sure: You have the Shared Mailboxes created in Central? Shared Mailboxes should be normal users within Central, which means, you should be able to use them as a S/MIME user. 

    I did not verify it yet, but just wanted to confirm this step. 

    __________________________________________________________________________________________________________________

Children