Sophos Email customers using IP-based mailflow rule connectors must migrate to certificate-based configuration by March 31st. To see if you're affected Click Here.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 4 replies
  • Subscribers 18 subscribers
  • Views 2773 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

S/MIME works on active users only not on shared mailboxes

Thomas Müller8

Dear Support Team,

can you please change that? This is the only reason why I still need to run SG as a virtual machine



Added tags
[edited by: Raphael Alganes at 2:18 AM (GMT -7) on 7 Jun 2023]
Parents
  • 0

    Just to be sure: You have the Shared Mailboxes created in Central? Shared Mailboxes should be normal users within Central, which means, you should be able to use them as a S/MIME user. 

    I did not verify it yet, but just wanted to confirm this step. 

    __________________________________________________________________________________________________________________

  • +1 in reply to LuCar Toni

    i have created the shared mailbox on my Exchange Server 2016

    a shared mailbox is in defaul, a inactive user. 

    Sophos technican confirmed the issuue in my ticket 05365660 and told me to raise a feature request on ideas.sophos.com but the ideas .... is offline Disappointed

Reply Children
Unfiltered HTML