Sophos Central Email Gateway - Blocking Outbound Messages

Question

I cannot send a Cisco support file (an EXE inside a ZIP) without receiving the following message:

I have turned off all advanced features in the email policy, and there appears to be no outbound policy specific options. How do I allow myself to send an email with this attachment?

Added tags
[edited by: Raphael Alganes at 8:47 AM (GMT -7) on 1 Jun 2023]

Fred_B · Answer

In Central Email Security have a look at the Policies -> Base Policy - Data Loss Prevention or any custom policy you created. You can create a custom one or disable temporarily.

emmosophos · Answer

Hello there, 
 Thank you for contacting the Sophos Community. 
 Please open a case with support, and provide the email you were trying to send so this can be analyzed by Labs and add an exception for the same. 
 Regards,

Sophos Central Email Gateway - Blocking Outbound Messages

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