Emails deleted with reason "Block user list"

Hi Antonello,

please enable the self service portal and let the affected user login there to check the personal allow / block list. Also check the global allow / block list.

Hi Bob 

I resolved put in the global allow list the whole domain of the sender ,  due to enteprise policy I cannot enale the SSP for normal users.

But what's happening is a real mystery .

Antonello

I have also noticed that almost every single time one of my users reports that someone called to tell them they were getting a bounce message is because of this "User Block List". Adding the domain to the global allow seems to resolve it. However, I found one today where I could actually log in to the SSP as the user. The email address in question was NOT in their list. Something else is happening.

Hi,  I had the same issue but after reading the comments from here I got my solution, Thanks for this community.

If you cannot enable the SSP than also disable the setting in Policies that they are allowed to block senders. That is a support nightmare.