Sophos Email customers using IP-based mailflow rule connectors must migrate to certificate-based configuration by March 31st. To see if you're affected Click Here.

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[Sophos Notification] RESOLVED - Advisory: Sophos Central Email - Intermittent delays for inbound emails

Hi Community,

[Update] Cause has been determined and the issue has been resolved. Email queues has been processed and email flow should be back to normal.

We are currently investigating some Central Email customer reports of delayed inbound emails.

Inbound emails sent to clients may be returned with a "451 4.7.1 Service unavailable - try again later" message by Sophos. Mail servers should resent emails after some time.

This article has been published and will be updated when more information becomes available.

Regards,



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