Sophos AD Sync installer

Hello Felix,

Thank you for reaching out to the community forum.

May we know what link did you use? Did you download the ADSync set-up through your Sophos central dashboard or via an external link? 

I tried to download the package, and I was able to download it without any issues.



For more information on how to download the AD Sync package, you may refer to this documentation under "Download setup software and validate credentials". 

Hi,

i tried it via the Sophos Central with different Browsers and Logins, all do not work

Hi Felix Buch ,

Thank you for reaching out to the Sophos Community forum.

We have been made aware of an issue that is preventing some customers from downloading the AD Sync tool from Sophos Central. Our team is actively working on a fix. Kindly refer to the following article for a workaround:

Advisory: Central Dashboard - The download of the Ad Sync Utility is intermittently failing

Updates will be published once available.

Hi Felix Buch ,

Thank you for reaching out to the Sophos Community forum.

We have been made aware of an issue that is preventing some customers from downloading the AD Sync tool from Sophos Central. Our team is actively working on a fix. Kindly refer to the following article for a workaround:

Advisory: Central Dashboard - The download of the Ad Sync Utility is intermittently failing

Updates will be published once available.