Unable to add SAML Federated identity providers.

Hi Team,

I am unable to add SAML Federated identity providers. While adding the same I got the below error.

Incorrect input or missing file. Please check the URL and try again.

I have provided the IDP metadata URL in the form :


Can you please suggest how to fix the same.

Added TAGs
[edited by: Qoosh at 11:40 PM (GMT -7) on 1 Jul 2022]

Top Replies

  • Hi ,

    Thank you for reaching out. Do you get this error when you try to "Turn On" the identity provider? Have you added your Entity ID and Callback URL to your AD FS configuration?…

Parents Reply
  • Hi 

    Thanks for your quick response.

    I'm trying to integrate an IdP i.e. SafeNet Trusted Access with Sophos Central using the SAML protocol. So I have done the attached configuration.

    Does Sophos Central only support ADFS using SAML? 
    I have tried to integrate Sophos Central with our IdP SafeNet Trusted Access using OIDC protocol and it works perfectly fine. If Sophos Central supports other IdP using SAML, can you please share any help link.