Billing API doesn't return data anymore

Hello Fritz,

Thank you for contacting the Sophos Community.

I checked under your account but couldn't find any open cases related to the issue you're describing.

It looks like you’re affected by https://support.sophos.com/support/s/article/KB-000045744?language=en_US 

Please contact the email mentioned in the KB above with your name and requested usage date, so they can provide you with the data.

Regards,

Hello,

we run into a new - or rather: the same - issue again: Retrieving usage data for the current month results in a 404 error. I understand that the linked issue should only affect data older than October. But what about the current month?

Hello emmosophos ,

we still don't get any billing data for the current month. Is this going to change or will it be this way from now on?

Also: prices are missing in billing reports. According to the docs the response should include "unitPrice" and "unitMrsp" and did so in the past. But this changed recently (after Christmas but before January, 11.) and now these fields are missing in every request response.
developer.sophos.com/.../get

Hello Fritz,

I regret to hear about your experience with the API. 

Can you create a case with Support and share the Case ID, most likely we need to escalate this to confirm if this is a new behavior or if there is an issue with the API.

Regards,

Hello Fritz,

I regret to hear about your experience with the API. 

Can you create a case with Support and share the Case ID, most likely we need to escalate this to confirm if this is a new behavior or if there is an issue with the API.

Regards,