Hello,
My first post seems to have gone missing.
Our Pure Message fails to update the Spam rules file.
It says:
Sophos Autoupdate has initiated an update for PureMessage spam rules
Error: Compiled spam rules file (asdb.antispam) not present after compilation process., hr 0x80004005 (error code 0x80004005).
How to resolve this?
Thx
Greetings Chris
Would you please confirm the version of the Puremessage you have installed?
Shweta
Sophos PureMessage 3.1.4 version is no longer supported. Please refer to the below link for more information:
https://support.sophos.com/support/s/article/KB-000034795?language=en_US.
I would suggest you download the latest version of Puremessage from MySophos account login and install the same.
Thanks.
Shweta
Sophos PureMessage 3.1.4 version is no longer supported. Please refer to the below link for more information:
https://support.sophos.com/support/s/article/KB-000034795?language=en_US.
I would suggest you download the latest version of Puremessage from MySophos account login and install the same.
Thanks.
Shweta
