How to exclude Volume Shadow Copies from On-Access scanning?

I have tried excluding the directory "\Device\HardDiskVolumeShadowCopy*" but keep receiving an error "Invalid exclusion entered". How can the Volume Shadow Copies be excluded? 

  • According to Sophos tech support removing the * wildcard and defining the exclusion as a "Folder" path \Device\HardDiskVolumeShadowCopy\ will exclude all Volume Shadow Copies.
  • In reply to SethBrown:

    Is it recommended to exclude the volume shadow copy? sometimes volume shadow copy contains the Virus file.

  • In reply to Ravi Chandra:

    Hi Ravi, 

    you can apply Exclusions if needed , basically shadow copies may contain virus if the copies were made from an infected system .  But it just a requirement if you trust the system itself. 

    Thanks and Regards

    Aditya Patel | Network and Security Engineer.