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  • Return KB 000037006

    Carlos Roberto da Silva
    • Feedback
    • Not Planned on
    • Sophos (XG) Firewall
    • 0 Comments
    Hi, please I need access the KB https://support.sophos.com/support/s/article/KB-000037006?language=en_US to solve problems about security heartbeat certificate.

  • Outlook Plugin Instructions Outdated

    Tyler White
    • Feedback
    • Completed (Content Update) on
    • Phish Threat
    • 2 Comments
    The Microsoft 365 admin center no longer has a "Services & Add-ins" section. Now, you go to "Integrated Apps" to upload the manifest XML file. I have not checked if there are any other changes. This is referring to: Phish Threat: Deploy the Outlook plugin...

  • quarantine sort and search

    Michael Cassman
    • Feedback
    • Complete on
    • Sophos Email
    • 0 Comments
    The quarantine cannot be sorted or search. This is nowhere near as good as the Reflexion product you are trying to purge.

  • command needs a space in section Get a certificate using SSL

    MattyG
    • Feedback
    • Completed (Minor Issue) on
    • Central Endpoint & Intercept X
    • 2 Comments
    the command in the section "Get a certificate using SSL" needs a space between openssl and req. existing: opensslreq -newkey rsa:4096 -sha512 -nodes -keyout ztna.key -new -out ztna.csr -config mytemplate.txt with space: openssl req -newkey rsa:4096...

  • There is an error in the link for KB-000033301

    大輔 前田
    • Feedback
    • Completed (Content Update) on
    • Central Endpoint & Intercept X
    • 1 Comment
    Submit Samples of Suspicious Files to Sophos https://support.sophos.com/support/s/article/KB-000033301 The link " Creating/Updating Cases from the Support Portal" points to its own page.

  • incomplete release notes

    Wari Toren
    • Feedback
    • Complete on
    • Central Endpoint & Intercept X
    • 0 Comments
    there no release notes for central admin and phish threat product on https://docs.sophos.com/releasenotes/index.html? where to see them?

  • Sophos Firewall Create a site-to-site RED tunnel -> Documentation is not correct and incomplete

    Robert Bertschinger
    • Feedback
    • Under Review on
    • Sophos (XG) Firewall
    • 1 Comment
    Please correct the documentation and also complete crucial information such as the requirements and limitiations of the RED IPs.

  • packetfilter rule 60023

    Florian Straka
    • Feedback
    • Completed (Content Update) on
    • UTM
    • 1 Comment
    KB-000034242: add description for fwrule 60023 caused by Authentication Services / Advanced / Block Password Guessing

  • Best practice management when using more then one Sophos ecosystem product

    John Skadowski1
    • Feedback
    • Completed (Minor Issue) on
    • Sophos (XG) Firewall
    • 3 Comments
    Looking for best practices when using more than one Sophos product. Example, We use Sophso XG firewall, Sophos Wireless Access Points, Sophos Central Endpoint and Servers. Is it best practice to have the Endpoint or the Firewall scan internet...

  • More details on premission level requirements and folder locations for installation and autoupdate.

    John Skadowski1
    • Feedback
    • Completed (Minor Issue) on
    • Central Endpoint & Intercept X
    • 2 Comments
    I was re-reading thru this kb : Sophos Central Endpoint: Details on the Central Installer logs And noticed somethign that caught my eye regarding Sophos Central Endpoint. If the installation of Sophos Endpoint is system based and not user profile based...
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