• Missing MDR product on MacOS command line options

    • Feedback
    • Not Planned on
    • Central Endpoint & Intercept X
    • 1 Comment
    You’re missing the option to install MDR in the command line install for MacOS. You’ve included AV, intercept, and encryption, but you are missing MDR. https://docs.sophos.com/central/Customer/help/en-us/central/Customer/references/CentralMacCommandLineOptions...
  • Weights

    • Feedback
    • Under Review on
    • Sophos (XG) Firewall
    • 2 Comments
    When discussing weights, you don't specify if a high weight causes traffic to go that way first, or if a lower weight (cost?) send traffic.
  • Update documentation

    • Feedback
    • Completed (Content Update) on
    • Central Endpoint & Intercept X
    • 4 Comments
    https://support.sophos.com/support/s/article/KB-000035990?language=en_US In the link above, step 7, you say to choose "reset console password". That option is no longer available. (18.5.2 MR-2-Build380).
  • Fix grammar in Sophos Mailflow & Sophos Gateway setup instructions

    • Feedback
    • Completed (Content Update) on
    • Sophos Email
    • 1 Comment
    In the page on setting up Sophos Mailflow -vs- Sophos Gateway ( https://docs.sophos.com/central/Customer/help/en-us/central/Customer/learningContents/EmailSecurity.html ) correct the phrasing in the middle of the "What to do next" section at the end...
  • Bucket Policy Error

    • Feedback
    • Completed (Content Update) on
    • Central Endpoint & Intercept X
    • 1 Comment
    https://docs.sophos.com/central/Customer/help/en-us/central/Customer/learningContents/UploadForensicSnapshot.html There is an error in the "Add the following bucket policy:" in the document at the URL above. Error: "Resource":"arn:aws:s3:::<bucket...
  • Contradicting information regarding Mesh APs and roles

    • Feedback
    • Under Review on
    • Central Endpoint & Intercept X
    • 1 Comment
    https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Wireless/HowToArticles/WirelessDeployMeshNetwork/index.html#create-a-mesh-network-and-configure-access-points Here it says "You must designate at least...
  • HA Documentation makes no sense

    • Feedback
    • Completed (Content Update) on
    • Sophos (XG) Firewall
    • 1 Comment
    Hey! This article is totally senseless. The initial device role of the auxiliary device has to be configured as auxiliary, not as primary!
  • Unable to delete Partner Admin

    • Feedback
    • Completed (Content Update) on
    • Central Endpoint & Intercept X
    • 1 Comment
    You have this documented, yet the potion does not exist https://docs.sophos.com/central/Partner/help/en-us/Help/SettingsAndPolicies/Administrators/DeleteAdmin/index.html
  • fix your video

    • Feedback
    • Completed (Minor Issue) on
    • Central Endpoint & Intercept X
    • 2 Comments
    dead video https://support.sophos.com/support/s/article/KB-000035508?language=en_US
  • Incorrect information about Switch login

    • Feedback
    • Completed (Minor Issue) on
    • Sophos (XG) Firewall
    • 1 Comment
    https://docs.sophos.com/nsg/switch/help/en-us/userGuide/installation/managementInterface/index.html#management-interface-and-default-values Dear colleagues, These information are incorrect. I think this was the case in the early BETA phase. I just...