Completed (Content Update)

8 months ago

Removed content as Configura CET designer compatibility was improved in one of the latest Intercept X versions and is no longer incompatible.

Article with bad link for addition details. Affects product compatibility with Configura CET

There is the article at https://support.sophos.com/support/s/article/KB-000036331?language=en_US&c__displayLanguage=en_US

In there is a paragraph about Configura CET configuration changes needed for compatibility, but the link is broken, and no amount of searching in the document portal has lead to me finding it. Can the link get updated or the article restored?

Quoted exact text below to make it easier to validate:

Configura Open CET Designer is incompatible with Sophos Intercept X

Running Sophos Intercept X alongside Configura CET Designer can cause issues with CET Designer functioning. We recommend applying Exploit Mitigation exclusions according to this article Sophos Central Intercept X: Incompatibility with Configura CET Designer.

Vincent Wolfe

Vincent Wolfe 7 months ago in reply to Curtis Kuipers

I have verified with my team that there is no issues with Configura CET Designer and Sophos anymore. Thank you.
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Fred Villanueva 7 months ago in reply to Curtis Kuipers

Hi Curtis Kuipers, good day.

Our escalations team confirmed the information. The latest version of Intercept X is now compatible with Configura CET Designer.

We suggest you open a case with Sophos Support so our team can verify the issue further. Kindly provide the Intercept X version when you experience the issue running CET and what alternative you tried to fix the issue.

Hope this helps. Thank you.
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Curtis Kuipers 7 months ago

Hello Rodim Suarez ! I am just checking who was able to confirm that there are no longer issues? Vincent Wolfe were you experiencing issues with running CET along with Intercept X, and did you get the issue resolved some other way?
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Rodim Suarez 8 months ago

The KB has been fixed.

Removed the Configura CET content since Configura CET designer compatibility was improved in one of the latest Intercept X versions and is no longer incompatible.
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Rodim Suarez 8 months ago

The KB article has been updated.
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