Documentation changes for the weeks of March 7th

Table of Contents

• Sophos Firewall
• Sophos Central
• Phish Threat
• Central Email
• Endpoint
• Mobile

Sophos Firewall

New

• How to article on Per-Connection Authentication
  • 19.0 - https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Authentication/HowToArticles/AuthenticationConfigurePerConnectionAuth/
    
    
• Turn on IP Reputation in Sophos Firewall
  • 18.5 - https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Email/HowToArticles/EmailTurnOnIPReputation/
  • 18.0 - https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Email/HowToArticles/EmailTurnOnIPReputation/
    
    

• New article to address the new behavior of the Captive Portal with Custom HTML feature including the additional action required to configure it.

  • KB-000043817: Sophos Firewall: Captive Portal with Custom HTML
    
    

Updated

• Updated SNAT one-to-many and many-to-many translation
  • 19.0 - https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/RulesAndPolicies/NATRules/#source-nat
  • 18.5 - https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/RulesAndPolicies/NATRules/#source-nat
  • 18.0 - https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/RulesAndPolicies/NATRules/#source-nat
    
    
• Commonly used or dictionary word password check
  • 19.0 - https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Administration/DeviceAccess/#default-admin-password-settings
    
    
• UI/API implementation to show and reset SDWAN route data usage accounting
  • 19.0 - https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Routing/SDWANPolicyRouting/#sd-wan-route-actions-and-gateway-status
    
    
• Log viewer record limit
  • 19.0 - https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Logs/LogViewer/#how-to-change-the-view
  • 18.5 - https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Logs/LogViewer/#how-to-change-the-view
  • 18.0 - https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Logs/LogViewer/#how-to-change-the-view
    
    
• Reverted backup restore restrictions for Port name
  • 19.0 - https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/BackupAndFirmware/BackupAndRestore/#backup
  • 18.5 - https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/BackupAndFirmware/BackupAndRestore/#backup
    
    
• Removed Cyberoam and CR references following the product End of Life
  • 19.0 - https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Administration/Licensing/
  • 18.5 - https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Administration/Licensing/
  • 18.0 - https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Administration/Licensing/
    
    
• AD SSO system states that the connection failure is due to incorrect credentials when the truth is, the cause is connection security.
  • KB 000043818: Sophos Firewall: Failed to login to firewall through AD authentication mechanism because of wrong credentials
    
    
• Updated the table to show the list of eligible Sophos SG series appliances for upgrade to Sophos Firewall.
  • KB-000035565: Sophos SG: Appliances that are eligible for an upgrade to Sophos Firewall
    
    
•  Ongoing issue when upgrading to v18.5MR2 where the Sophos Firewall may appear to be unresponsive and appears to have factory reset.
  • KB-000043793 Advisory: Sophos Firewall: SFOS device is unresponsive after upgrade/restore to v18.5 MR2

Sophos Central

New

• Issue where some files updated by the ESU Windows 7/2008R2 Oct/Nov/Dec 2021 and Jan 2022 updates may not update when Sophos is running has been fixed in Sophos Core Agent 2.20.10 and Sophos Central Server Core Agent 2.20.11 on March 9.
  • KB-000043595 RESOLVED Advisory: Windows 7 and 2008 R2 Oct/Nov/Dec 2021 and Jan 2022 updates may fail to install
    
    
• Issue during the installation of March Security Rollup (KB5011497) on a locked down Windows Server 2022 was resolved on March 8.
  • KB-000043820 RESOLVED Advisory: Server Lockdown - Windows Server 2022 black screen after installing March Security Rollup (KB5011497)
    
    

Phish Threat

New

• New article about campaign emails being marked as High Confidence Phish.
  • KB-000043684: Phish Threat V2: Campaign emails being marked as High Confidence Phish
    
    

Central Email

New

• Issue where message history was not showing data in the US-East-2 region from March 9 was resolved through the backend on March 10.
  • KB-000043824 RESOLVED Advisory: Message History not showing data for Sophos Email customers in the us-east-2 region

Endpoint

Updated

• Updated the video to reflect the steps on the KB.
  • KB-000036125: Sophos Endpoint Defense: Recover a tamper protected system
    
    
• Updated the term “supported platforms” to “tested platforms”.
  • KB-000039161: Sophos Protection for Linux: List of system requirements and tested platforms
    
    

Mobile

New

• Redesign of the Sophos Intercept X for Mobile helps
  • Android - https://docs.sophos.com/esg/sixm-android/help/en-us/index.html
  • iOS - https://docs.sophos.com/esg/sixm-ios/help/en-us/index.html

Updated

• Resolution of the issues with Sophos Central Mobile regions, EU-Central-1 and US-East-2
  • KB-000043816 RESOLVED Advisory: Sophos Central Mobile - Task processing takes a long time or device enrollment does not complete