Documentation changes for the week of September 6th

Table of Contents

• Sophos Firewall
• Sophos Central
• Endpoint
• Reflexion

Sophos Firewall

New

• XG and DUO Authentication
  • https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/concepts/AuthenticationMFA.html
    
    
• KB-000042674: Sophos Firewall: Sophos CAA agent is grayed out and displays an "Administrator disconnected you" message
  
  
• KB-000042814: Sophos Firewall: Central Management of End-of-Life of version 17.x firewalls

Updated

• Authentication > Services > Global settings apply to all live users
  • https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/concepts/AuthenticationServices.html#concept_krr_prt_yq__j3k_wpb_rhb
    
    
• Added information that the method is not applicable to XGS series appliances
  • KB-000036338: Sophos Firewall: Memory test
  • KB-000036345: Sophos Firewall: Ethernet card test
    
    

Sophos Central

New

• Sophos Protection for Linux: Help added including information on running scans using the Server Protection agent.
  • https:/docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/SPLCommandLineOptions.html
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/DownloadsServers.html
    
    
• Article describing the behavior of policy bypass mode and how it prevents you from viewing the policy's settings.
  • Sophos Central: Policy bypass mode prevents viewing of policy settings
    

Updated

• Live Discover: Integration with Sophos Cloud Optix
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/SophosCloudOptix.html
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/learningContents/LiveDiscover.html
    
    
• MTR guides: updated for change in trial setup and MFA
  • https://docs.sophos.com/central/MTR/newstartup/en-us/central/MTR/common/tasks/GetAnAccount.html
  • https:/docs.sophos.com/central/MTR/newstartup/en-us/central/MTR/common/tasks/SetupMTR.html
    
    
• Sophos Linux installer: corrected name
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/DownloadsServers.html
    
    
• Self-service portal: Added link to email page to recommended read
  • https://docs.sophos.com/central/Selfservice/help/en-us/central/Selfservice/concepts/EmailSelfService.html
    
    
• Email: corrected quarantine time limit
  • https://docs.sophos.com/central/Selfservice/help/en-us/central/Selfservice/tasks/EmailQuarantineSelfService.html
    
    
• Compliance alerts: removed no longer used alert
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/AlertsDeploymentUpdatingCompliance.html
    
    
• Firewall reporting: Added workaround to note about limit to number of firewalls in reports
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/learningContents/FirewallReportingReportGen.html
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/FirewallReportDashboard.html
    
    
• Restored broken links to the Malware test page and the reassessment submission page
  • KB-000035338: Sophos Central: Web Control Frequently Asked Questions
    
    
• Added an important note of turning off enhance tamper protection on the SEC server and the endpoints prior to upgrading the CA. Linked SEC to Central migration KB
  • KB-000039357: Enterprise Console: Upgrade the Certificate Authority
    
    

Endpoint

Updated

• Corrected the inaccessible MSXML 6.0 link
  • KB 000038720: Sophos Endpoint: Start failure error "-2147467259" of the Sophos Anti-Virus service
    
    
• Removed PSExec as a recommended method of deploying the RMS reinit script since we now block Psexec by default and it has been always been abused during cyber-attacks
  • KB-000034425: Sophos Endpoint Security and Control: How to redirect endpoints to a new management server
    
    
• Updated the steps and the links to download the standalone installers
  • KB-000033578: Sophos Endpoint Security and Control: Download the standalone installer
    
    

Reflexion

Updated

• Updated the Exchange Servers information
  • KB 000036179: Reflexion: Error "452 4.3.1 Insufficient System Resources"
  • KB 000036203: Reflexion: Lock a server down to only accept mail from Reflexion
     
• Pointed article to Microsoft documentation
  • KB 000036190: Reflexion: Assign permissions to an ExchangeSync user
    
    
• Removed the non-supported Exchange versions and added a link Exchange PowerShell
  • KB 000036193: Reflexion: Turn on Recipient Filtering to prevent Directory Harvesting
    
    
• Removed inaccessible links
  • KB 000036201: Reflexion: User guides and video
  • KB 000036217: Reflexion: Email security video
  • KB 000036222: Reflection: One minute video - Reflexion Archiving Discovery and Recovery (RADAR)