Documentation changes for the week of October 11th

Table of Contents

• Sophos Firewall
• Sophos Central
• Mobile
• Web appliance
• Email appliance

Sophos Firewall

Updated

• Added a note to also use "User Groups" for troubleshooting purposes. Added a note recommending to use encryption for the Network Policy.
  • KB 000038174: Sophos Firewall: Configure RADIUS authentication for PPTP and L2TP VPN
    
    
• Updated Sophos Firewall Software versions table for EoL details on Sophos Firewall V 17.5
  • KB 000035279 Retirement calendar for Sophos SG UTM, Sophos Firewall, Wireless, RED and other network products
    
    

Sophos Central

Update

• Updated the actions available when a malware is detected on Central Mac Endpoints
  • KB 000035335: Sophos Central Dashboard: Malware not cleaned up on Alerts section
    
    
• Added Sophos Central Intercept X Advanced and Sophos Central Intercept X Advanced for Server under Product and Environment
  • KB 000035338: Sophos Central: Web Control Frequently Asked Questions
    
    

Mobile

New

• How to check the most recent connection date of the standalone EAS proxy.
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/tasks/CheckEASProxyConnection.html
    
    
• How to automatically install the iOS configuration profile when deploying Intercept X for Mobile via a third-party EMM.
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/tasks/CreateIXMWebFilteringProfile.html
    
    
• Last active date of EAS proxy instances.
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/tasks/CheckEASProxyConnection.html
    
    
• Device management status, including the Checked out status.
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/concepts/DeviceManagementStatus.html
    
    
• How to adjust the mail account configuration when moving from Exchange Server to Exchange Online. This replaces KBA 000036464.
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/tasks/MigrateToExchangeOnline.html
    
    
• New Restart action for Android Enterprise devices.
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/tasks/RestartDevice.html
    
    

Update

• Added that the Wipe action doesn't reset Windows 10 computers with BitLocker, but rather restarts and locks them.
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/tasks/WipeDevice.html
    
    
• Added new setting to skip failed app installations in Android task bundles.
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/tasks/TaskBundlesCreate.html
    
    
• Added, for the third-party EMM enrollment of Intercept X for Mobile, how Sophos Mobile uses the user email and device name configured in the third-party EMM.
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/tasks/SMSec3rdPartyEMM.html
    
    
• Added, for Android Enterprise work profile devices with Android 12, the permissions that admins can't grant.
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/references/ConfigurationAppPermissionsAfW.html
    
    
• Added the new UI option to disable finding devices in the Self Service Portal.
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/tasks/ConfigurePrivacySettings.html
    
    
• Improved description of the Email account configuration (previously called Exchange account) to provide specific information for Exchange Online and Exchange Server.
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/references/ConfigurationCorporateEmailSophosContainerAndroid.html
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/references/ConfigurationCorporateEmailSophosContainerIOS.html
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/references/ConfigurationEASAfW.html
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/references/ConfigurationEASAfWDO.html
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/references/ConfigurationEASAndroid.html
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/references/ConfigurationEASIOS.html
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/references/ConfigurationEASIOSUser.html
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/references/ConfigurationEASKnox.html
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/references/ConfigurationEASMacOSU.html
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/references/ConfigurationEASWD.html
  • https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/tasks/CreateFirstProfiles.html
    
    

Web appliance

Update

• Added the Microsoft doc on how to add a MIME type and corrected the steps for Mozilla Firefox.
  
  • KB 000033553: Sophos Web Appliance: Create, test, and deploy a proxy.pac file
  • KB 000033554: Sophos Web Appliance: Publish automatic proxy information as a wpad.dat file
    
    
• Added info from online SWA documentation on how to configure AD access.
  • KB 000033807: Sophos Web Appliance: Could not join the domain
     
• Corrected the steps to find the Certificate Manager.
  • KB 000033697: Sophos Web Appliance: Failure to install the certificate on Mozilla Firefox
    
    
• Added links to some Microsoft docs on how to create a GPO and how to configure a policy for IE.
  • KB 000033555: Sophos Web Appliance: Configure the user's browser to use SWA as the web proxy
    
    

Email appliance

New

• Provides steps if the time on the appliance is not up to date.
  • KB 000033557 Sophos Email Appliance: Time on the appliance is not up to date