This blog post will list the main changes that occurred in our product documentation and knowledge base.
Table of Contents
Sophos Firewall
Updated
- Updated IPsec policies overview
- Added troubleshooting errors
- IPsec failback behavior
- Gateway failback behavior for SD-WAN routes
- https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/concepts/NetworkGatewayDetailsEdit.html
- https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/tasks/RoutingSDWANPolicyRouteAdd.html
- https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/nsg/sfos/concepts/NetworkGatewayDetailsEdit.html
- https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/nsg/sfos/tasks/RoutingSDWANPolicyRouteAdd.html
- Added a new section on Driver Download which contains links to the required Windows and macOS drivers. The procedure on how to connect to the Sophos Firewall using a macOS was also added.
- Added a section for version 18
- Updated the status of APAC and Japan from Scheduled to Complete (except HA A/A).
- Changed the menu name from Sophos Console to Device Console and added a link to the online documentation.
- Added a link to the online documentation.
- KB 000036078: Sophos Firewall: Active Directory authentication does not work for L2TP and PPTP users
- KB 000036344: Sophos Firewall: Connection of browser is automatically terminated on Apple platforms
- KB 000036349: Sophos Firewall: Troubleshoot RED errors
- KB 000036375: Sophos Firewall: How to know the cause of a hardware appliance going in Failsafe Mode?
- KB 000036376: Sophos Firewall: How to know the cause of a virtual or software appliance going in Failsafe Mode?
- KB 000037100: Sophos Firewall: How do SafeSearch works?
- KB 000037119: Sophos Firewall: What is the recommended configuration for IPsec?
- KB 000037178: Sophos Firewall: Configure LAG in HA
- KB 000037969: Sophos Firewall: Retry of email is not supported in legacy mode
- KB 000037984: Sophos Firewall: Invalid traffic events
- KB 000038012: Sophos Firewall: Interfaces shown in red in the dashboard
- KB 000038034: Sophos Firewall: Connect HA devices to an Ethernet switch that uses STP
- KB 000038055: Sophos Firewall: Test the performance
- KB 000038062: Sophos Firewall: What is rule #0?
- KB 000035798: Sophos Firewall: Route all branch office internet traffic through the head office ISP gateway
- KB 000035839: Sophos Firewall: Route Sophos Firewall initiated traffic through an IPSec VPN tunnel
- KB 000035921: Sophos Firewall: Configure a direct proxy when not the gateway device
- KB 000035963: Sophos Firewall: Single Sign-On Authentication for Wireless with API
- KB 000035966: Sophos Firewall: Block unauthorized internet access proxies
- KB 000036046: Sophos Firewall: Configure IPS settings
- KB 000036300: Sophos Firewall: Preserve the captive portal after log in
- KB 000036392: Sophos Firewall: Connect Android devices with L2TP VPN
- KB 000037126: Sophos Firewall: Configuration challenges of Remote Access IPsec VPN connection
- KB 000037153: Sophos Firewall: What are the different ICMP messages and how to allow or deny them?
- KB 000037186: Sophos Firewall: Add RDP bookmarks with Clientless Access VPN
- KB 000037964: Sophos Firewall: How does routing precedence work for SSL VPN routes?
- KB 000038014: Sophos Firewall: Configure OSPF over IPsec VPN
- KB 000038017: Sophos Firewall: Roll back to the previous firmware version in High Availability
- KB 000038056: Sophos Firewall: What is the Log viewer quick filter behavior?
- KB 000038068: Sophos Firewall: Update on the server application details fails
- KB 000038081: Sophos Firewall: Use hostname for page redirects
- KB 000035575: Sophos Firewall: Activating and registering
- KB 000035588: Sophos Firewall: Deploy in discover mode
- KB 000035601: Sophos Firewall: How to download reports
- KB 000035619: Sophos Firewall: Create a country-based firewall rule
- KB 000035557: Sophos Firewall: Update HA devices
- KB 000035631: Sophos Firewall: Synchronize configurations between two STAS installations
- Removed the ordinal number for Troubleshoot and Ethernet Card Test to make them applicable to versions 17.x and 18.5.
- Updated the access number for UAE Etisalat to *99#.
- Removed the statement about the Sophos Firewall not supporting route-based VPN. Links to the documentation about Policy-based and Route-based VPNs were added.
- Changed the status of All MSP to Complete.
- Updated for version 18
Sophos Central
New
- Password complexity requirements for a Sophos Central account.
Updated
- Fixed links
Endpoint
Updated
- Notes were added regarding the application to On-premise managed Windows devices. Instructions for other OS were added in the related information section of the article. Added an initial step under Create the batch file section on how to recover tamper-protected systems in cases where there is an issue when turning off tamper protection
- KB 000036125: Sophos Endpoint Defense: How to recover a tamper protected system
Others
Updated
- Added a link to the Smart Banners online documentation.
- Updated the steps for using fingerprint authentication for Android Enterprise Device policy and Device policy (legacy feature). Added a link to the documentation containing the settings for Central and On-Premise.