Sophos Central Phish Threat - Problems with Outlook Add-In

Dear Community members,

my name is David Lorenz from the company AAIC Soft Systems GmbH from Germany. We buyed a Phish Threat licence for awarenes trainings.

We deployed the xml Outlook Add-In sucessfully but it doesent work. When we want to use it the Add-In is loading long time and dont send the infos to Central.

Our MS Office and Exchange Server works in version 2019. I tested the function with our VDSL with XGS Firewall and without XGS Firewall over LTE. Both doesent work.

I hope someone of you can help me with that.

Thank you in advance!

Dear Community members,

my name is David Lorenz from the company AAIC Soft Systems GmbH from Germany. We buyed a Phish Threat licence for awarenes trainings.

We deployed the xml Outlook Add-In sucessfully but it doesent work. When we want to use it the Add-In is loading long time and dont send the infos to Central.

Our MS Office and Exchange Server works in version 2019. I tested the function with our VDSL with XGS Firewall and without XGS Firewall over LTE. Both doesent work.

I hope someone of you can help me with that.

Thank you in advance!

Hi David Lorenz

We are currently working on supporting Exchange 2019. This issue is currently logged in our KIL as PHISH-7174 and will be removed once it is supported.

Best,

Hi Karlos, thank you for your awnser! Have a nice week.

Happy to help and same to you!