This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Forwards trip an open status

While fishing a user with a "click to do xxx", they forwarded the message to their manger to ask if it was legitimate. It registered that as a CLICK event, sending the user into training. I think that's a bug as the user didn't actually fall for the Phish. Anyone else see this occurring?

This thread was automatically locked due to age.

Parents

Barb@Sophos over 6 years ago

Hello Michael Lewis ,

Is your company using any email protection settings that may automatically open and scan links contained within emails?

Otherwise, can you confirm this only affects emails that have been forwarded? Can you reproduce the issue?

Regards,

Barb@Sophos
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

Cancel

Reply

Barb@Sophos over 6 years ago

Hello Michael Lewis ,

Is your company using any email protection settings that may automatically open and scan links contained within emails?

Otherwise, can you confirm this only affects emails that have been forwarded? Can you reproduce the issue?

Regards,

Barb@Sophos
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data