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SEC 5.5.1 to 5.5.2 on Windows 10 !?

Anthony CHETAIL

Hi,

 

I'm trying to update my Sophos Enterprise Console from 5.5.1 to 5.5.2 but the setup is telling me that my operating systeme isn't supported.

The console is running under Windows 10 v1909 with all updates installed.

 

I made the same operation in another factory of my enterprise with no issue with a console running on a Windows 7 Pro computer.

 

So why can't i do the update with Windows 10 !?

 



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  • 0 in reply to Jasmin

    Hello Anthony,

    our IT service provider installed SEC like that
    indeed it was possible with 5.5.1 although you got the warning The computer's operating system is not supported by Sophos Enterprise Console. You can continue with installation at your own risk. Interestingly in French, German, and Japanese the message said not yet which gave the impression that it will be supported with a future (and probably soon to come) release. Your IT service provider might have done so in good faith.

    As Jasmin has said, this setup is unsupported. Since 5.5.1 is good for another year it'll likely continue to work as it did until now. Medium-term you either need a server or have to switch to an MSP (dunno though if they still offer SESC) or Central.

    Christian

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