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Windows Server 2019 are being displayed as Windows Server 2016 !!!

Hello,

I installed Sophos Endpoint Security and Control on some Windows Server 2019. But when I look at the "Computer Details" tab inside SEC, I see that the "Operating System" of those servers is illustrated as "Windows Server 2016", does anyone have the same issue? can anyone advise me what to do here?

SEC version: 5.5.0

SAV version: 10.8.4

please let me know if anyone needs more information.

Thanks and regards,

Jameel

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0 QC over 5 years ago

Hello Jameel,

there's nothing you can do. There is AFAIK no OS entry for Windows Server 2019 in SEC 5.5.0's (and also 5.5.1's) database and as you see they are displayed as Windows Server 2016. Apart from the incorrect information the only impact it could have is on Protect Computers (i.e. in case specific code is needed to create the scheduled task on 2019 - I assume it's not the case as there is no article). The next version of SEC (can't say if it will be 5.5.2, 5.6.0, or whatever - heard that it might yet be this year) will display them correctly.

Christian
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+1 Shweta over 5 years ago

Hi Jameel Alsarraj

This was being investigated by our development team and is being fixed in the upcoming release of Sophos Enterprise Console 5.5.2 version. We will update you with this information. In addition, you can sign up for our Mobile Notification Service.

Shweta

Community Support Engineer | Sophos Technical Support
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0 Jameel Alsarraj over 5 years ago in reply to Shweta

Hi Shweta,

Thanks for the information, I will be waiting until the next version.

best regards,

Jameel

Best regards,

Jameel
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0 Jabolko over 5 years ago in reply to Shweta

Hello!

When will 5.5.2 version be released?

Best regards
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0 Shweta over 5 years ago in reply to Jabolko

Hi Jabolko

We do not have any specific details on a release version or a date but it is expected in Q4 2019. We will be updating the release notes once we have the information regarding the same.

Shweta

Community Support Engineer | Sophos Technical Support
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