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Sophos slow down opening excel files with MACRO

 

Hello ,

we have identified a SOPHOS problem since the last update . 

very big slow down when opening EXCEL files with MACRO  

 

that impacts all our networks 

 

Any help please !!!!



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  • Hello OlivierFernandes,

    it's impossible to give an answer to a rather general question. since the last update isn't telling much if anything if you don't tell the product and version you use (and what exactly the last update is). The components used and settings enabled are equally important - so please give some details.

    impacts all our networks
    would warrant to contact Support directly

    Christian

  • Hi OlivierFernandes,

    Can you please confirm if this is seen on all the machines using Macros or any specific systems?

    Also, any details on the components you are using would really help us. If possible try to isolate the component that could be causing the issue. If any assistance required with that you can always reach our support as mentioned above.

    Regards,

    Gowtham Mani
    Community Support Engineer | Sophos Technical Support

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