why do I have so many systems at risk?

Hi Paul,

When you log in to Sophos Central, what does it tell you for those endpoints? 

Thanks,

Kay

These are the alerts I am seeing.  I do not see 18 systems at risk.  How do I get a list of the 18 systems and what the issues are?

Hi Paul,

Have a look at this KB for reasons for seeing a Red Status: How to remediate a Red health status

One of them includes a service missing or not running as displayed on your Central

Could you go to those endpoints with that alert to see if service actually is missing or just stopped?

Thanks,

Karlos

So I physically have to go around to 18 different endpoints and see that the services have stopped?

Why are the services stopping?  This is crazy that I have revisit all these endpoints physically after I already went to each one to install the software.

That doesn't sound right to me at all

:-(

Hi Paul,

There is a currently known issue regarding these alerts. Have a read at our KB: Sophos Central: Alerts for missing/stopped services for Windows computers

Hope that helps.

Cheers,
Karlos

Hi Paul,

There is a currently known issue regarding these alerts. Have a read at our KB: Sophos Central: Alerts for missing/stopped services for Windows computers

Hope that helps.

Cheers,
Karlos