Hello Tom,

you won't be able to successfully manage your computers in your "isolated" network unless you have configured the management server properly (I assume you did not use the same certificates for the air-gapped server).

If you have created the "source share" as outlines in the article and copied your Warehouse to it you should then configure SUM and make sure it is updating from this location (please see also the recent threads started by Garry). You should also empty the CID(s) as SUM will build them anyway if everything works (and with the correct supporting files).

Once it works as it should you can then protect the clients (including the ones where this has already been done).

Christian

Quick follow-up:

Once that the values from an erroneous mrinit.conf has been erroneously deployed to a air-gapped client from an air-gapped update source/SEC, to rectify, is it the best practice to simply to edit the mrinit.conf in-place on the client?

Or do a full re-deploy to the client?

Hi Brian Seklecki 

Please refer to this article which provides a solution to redirect the client to correct SEC. The script will do the necessary changes to replace the new Mrinit.conf file.

I'm receiving an HTTP error at that address.  

I tried two different devices , different browsers, connected to two different ISPs

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This site can’t be reached

The webpage at sophtrac.green.sophos/default.aspx might be temporarily down or it may have moved permanently to a new web address.

Hi Brian Seklecki 

Sorry my mistake, please refer to this article. 

Hi Brian Seklecki 

Sorry my mistake, please refer to this article.