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Windows Server 2003 SP2

Hello ,

Once i deploy from the sophos console to one of our windows 2003 servers . I get Most of my ports blocked including LDAP,DNS and a couple other ports that need to be opened. This is only happening in version 9.5 AV . Once i remove 9.5 from the server it is fine. Any reason why it is doing this?

Thanks

mm

:3944


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  • Sounds odd.

    1. Can you replicate the issue on more than one server?
    2. If so can you install/ uninstall/ install and guarantee the problem exists only when SAV is installed?
    3. If so can you guarantee which ports are going to get blocked?
       netstat -an > C:\beforeSAV.txt
       netstat -an > C:\afterSAV.txt
    4. Does stopping the Sophos services resolve the problem?
    5. Does rebooting the server resolve the problem?

    If the issue continues I would forward the answers to the above questions to Technical Support for further investigation.

    http://www.sophos.com/support/queries/

    :3951

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Reply
  • Sounds odd.

    1. Can you replicate the issue on more than one server?
    2. If so can you install/ uninstall/ install and guarantee the problem exists only when SAV is installed?
    3. If so can you guarantee which ports are going to get blocked?
       netstat -an > C:\beforeSAV.txt
       netstat -an > C:\afterSAV.txt
    4. Does stopping the Sophos services resolve the problem?
    5. Does rebooting the server resolve the problem?

    If the issue continues I would forward the answers to the above questions to Technical Support for further investigation.

    http://www.sophos.com/support/queries/

    :3951

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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