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On-access scan encountered an error (0x80070005) whilst initializing

Hi, we have this error, event id 267: An application error was encountered (details: 'On-access scan encountered an error (0x80070005) whilst initializing') on our sharepoint 2013 Farm (WS 2012 R2). How can I solve this error?

Thank for you support

Regards 

Faye 



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