Disclaimer: This information is provided as-is and should be referenced at your own risk.
This article describes the steps to configure JAMF to allow configure permissions for Sophos Mac Endpoint on macOS 10.15+
Applies to the following Sophos products and versionsSophos Central Mac Endpoint 10.0.0 and above,Sophos Central Intercept X 10.0.0 and above,Sophos Central Device Encryption 1.5.2 and above,Sophos Anti-Virus for Mac OS X 9.9.7 and above
With macOS 10.13, Apple introduced a new security level that required each 3rd party vendor's kernel extension to be approved. This required Team ID to be allowed, also known as the Apple Developer ID.
With macOS 10.15, Apple added a new default behavior that prevented applications from writing to the disk.
The information below covers both topics:
To alert and inform users, Sophos implement a notification popup. The endpoint will check after each reboot (and continuously every 30 minutes) if the system permissions are compatible.
Note: In Sophos for Mac 9.9.5, a notice is displayed if required permissions are not fully enabled. On October 31st, an issue was found where the notice is triggered if the permissions have been added via an MDM profile, as Apple records these in a different location. Sophos is actively working on updating the detection to correct this.
There are 2 steps required to configure compatibility for macOS 10.15.x (Catalina) and below.Note: One additional step is required if you want to apply the profile to a macOS 11 (Big Sur) device.
codesign --display -r - <app path from table above>
The same profile can be used, but the option "Approved Kernel Extensions" needs to be selected. If this is not configured yet, select the "open" button at the center to begin the configuration.
During configuration, 3 kernel extensions will need to be added, as well as the Sophos Team ID [2H5GFH3774]
Note: Please ensure that "Allow users to approve kernel extensions" is unchecked.
Referring to the screenshot above, add the following kernel extensions:
Make sure to save your changes.
The same profile configuration can be used.
Note: Sophos does not guarantee the security of third party applications and they should be used at your own risk.
There is a utility called PPPC Utility on Github which allows you to build a configuration profile for Privacy Preferences. It can be located here: https://github.com/jamf/PPPC-Utility. To use this, follow the guidance on the link, and drag and drop the Sophos items into it.
This profile can then be loaded into JAMF.
Special thanks to MichaelCurtis
How to Configure JAMF Privacy Preferences for 10.15 Compatibility
Sophos Approve Endpoint KEXT
How to make a Sophos Central macOS installation package in Jamf Pro
How to make an installation script for Sophos Central macOS endpoint deployment in Jamf Pro
How to deploy Sophos Central macOS endpoint via Jamf Remote
Done now. Please let us know if there is something missed / still not working.
Hello everyone - Is there any update on this please Sophos Support? Still doesn't appear to work as designed/thought?
We still need to provide the permission as mentioned in the article, we will update the information if it is fixed in upcoming releases.