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Sophos has been stuck removing a potentially unwanted application for 2 hours. What should I do?

John Calabria

Sophos has been stuck removing a potentially unwanted application for 2 hours. What should I do?



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    Hi John, 

    Please help me with the following questions:

    1. What version of Sophos are you using?

    2. What is the OS on the machine?

    3. What is the name of the program that has been identified as a Potentially unwanted application? and do you see the path of the program?

     

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • 0

    Hi John, 

    Please help me with the following questions:

    1. What version of Sophos are you using?

    2. What is the OS on the machine?

    3. What is the name of the program that has been identified as a Potentially unwanted application? and do you see the path of the program?

     

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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