Computer alert

Hi lincoln

Could you share a snap of the issue and the dashboard (keep sensitive info hidden). Also you have the notification in logs then it would remain there . After the action given ,  it would allow or deny according to the alert . 

Thanks and Regards

Aditya Patel  | Network and Security Engineer.

Hi lincoln

Could you share a snap of the issue and the dashboard (keep sensitive info hidden). Also you have the notification in logs then it would remain there . After the action given ,  it would allow or deny according to the alert . 

Thanks and Regards

Aditya Patel  | Network and Security Engineer.

Thanks but I've sorted it out now. Apparently the actions in Sophos Central like 'clean PUA' and mark as resolved don't actually do anything on the client with the PUA. I had to actually log into the client workstation and manually remove the detected file from the C:\$recycle.bin folder and then initiate a new scan on that computer to clear the alert.

HI lincoln, 

I am glad your issue is resolved by doing so . Please do no hesitate to post any issue on Community .

Thanks and Regards

Aditya Patel | Network and Security engineer.