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Sophos Cloud Endpoint on macOS Sierra shuts down my Mac.

Recently updated to macos Sierra, when running a few programes and maybe a VM it shuts down with more than 100% CPU being used.



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  • HI NyyahCrooks,

    Sorry to hear about this issue , Could you check an Activity monitor in MAC , which process is high . If it is one of the services then you would need to double click on the service which is high and cause 100% CPU usage , Message me the snaps for the statistics, memory and Sample to determine the issue caused .

    Thanks and Regards 

    Aditya Patel | Network and Security Engineer.

    Regards,

    Aditya Patel
    Global Escalation Support Engineer | Sophos Technical Support

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