Data Loss Prevention Policies - How to configure alerts to not generate a new alert for the same event in specified amount of time

Hi Ugo Marzola ,

Good day! 

Thanks for reaching out to the Sophos Community Forum.

The same detection isn’t displayed all the time when you do the same action several times within a short time. Only one event will be generated in such a case. In answer to your query, currently, there are no such settings/configurations to set a specific amount of time to get rid of emails/alerts getting flooded when you get the same detection alerts.

Hence, I kindly request that you contact your Sophos account manager to raise a feature request so that it can be implemented in the future. If you are not sure about your account manager, please send me a direct message, and I can share their details with you.  

Hi Ugo Marzola ,

Good day! 

Thanks for reaching out to the Sophos Community Forum.

The same detection isn’t displayed all the time when you do the same action several times within a short time. Only one event will be generated in such a case. In answer to your query, currently, there are no such settings/configurations to set a specific amount of time to get rid of emails/alerts getting flooded when you get the same detection alerts.

Hence, I kindly request that you contact your Sophos account manager to raise a feature request so that it can be implemented in the future. If you are not sure about your account manager, please send me a direct message, and I can share their details with you.  

Hello Yogalakshmi ,

Good day to you too !

Thank you for your support and explanation.

I will check with my Sophos Account Manager to raise a request for the implementation of this feature.

Thanks again for your help,

Best,

Ugo