Authenticator app QR code

Hello. Have read about good detection rates on your engine and thought to check with Endpoint a possible ransomware/ransomware situation.

First time user, yet to install the trial version, after the email and password are accepted, and that email code is entered it asks to scan a QR code on screen in an ''authenticator app"'.

Scanned the QR in a app, it leads I am stuck...and have been for about 7 days now, waiting for approval to even register in this community forum.

Have searched similar topics here, the articles are 3 to 8 years old. Surely someone tried to install this and had the same problem.

So, how does one get to install your trial Endpoint ?? Thanks

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[edited by: GlennSen at 8:56 AM (GMT -7) on 3 Jul 2024]