Yealink WPP30 (and Yealink RoomCast) and Sophos Intercept X Advanced with XDR

Hello!

Our Windows 10 laptops not connected Yealink WPP30 and RoomCast. Can someone advise where the problem is?



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[edited by: Gladys at 10:12 AM (GMT -7) on 24 Apr 2024]
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  • Thank you for reaching us. 

    Can you share with us any error message on the endpoint whenever you try to connect that removable device to your device? Share with us the snapshot if there's any for us to validate
    Also, you confirm if you have a peripheral control policy applied to your device that blocks any removable device on your system?


    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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  • Thank you for reaching us. 

    Can you share with us any error message on the endpoint whenever you try to connect that removable device to your device? Share with us the snapshot if there's any for us to validate
    Also, you confirm if you have a peripheral control policy applied to your device that blocks any removable device on your system?


    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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