Hello!
Our Windows 10 laptops not connected Yealink WPP30 and RoomCast. Can someone advise where the problem is?
Added tags
[edited by: Gladys at 10:12 AM (GMT -7) on 24 Apr 2024]
Hello!
Our Windows 10 laptops not connected Yealink WPP30 and RoomCast. Can someone advise where the problem is?
Thank you for reaching us.
Can you share with us any error message on the endpoint whenever you try to connect that removable device to your device? Share with us the snapshot if there's any for us to validate
Also, you confirm if you have a peripheral control policy applied to your device that blocks any removable device on your system?
When disabling Sophos' components one at a time, as described in the following article, which component (when disabled) allows the app to function as expected?
https://support.sophos.com/support/s/article/KB-000036572?language=en_US
