I keep getting this error on one server. I have tried to reboot and run with the override flag and no change.
Performing pre-installation checks to verify whether SPL can be installed on this machine
INFO: Verifying connections to Sophos Central
INFO: Server can connect to Sophos Central directly
INFO: Verifying connections to Sophos Update Service (SUS) server
INFO: Server can connect to the SUS server (https://sus.sophosupd.com) directly
INFO: Verifying connections to the CDN server
INFO: Server can connect to CDN address (https://sdds3.sophosupd.com) directly
INFO: Connection verified to CDN server, server was able to download all SPL packages directly
SPL can be installed on this system based on the pre-installation checks
Installing to /opt/sophos-spl
Forcing install
Installation process for Sophos Protection for Linux started
Attempting to connect to Sophos Central
Successfully verified connection to Sophos Central
ERROR - SSPL base product name : ServerProtectionLinux-Base not in the subscription of the policy.
ERROR: Failure: ALC policy is empty
Failed to register with Central (Error code = 53)
Copying SPL logs to /tmp/SophosCentralInstall_3mq7MGe/logs
Removing /opt/sophos-spl
Added tags
[edited by: Gladys at 10:58 AM (GMT -8) on 5 Mar 2024]
