This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Intercept X - core agent updates

Hello everyone,

is it usual, that Core Agent Version doesn´t change on the devices? All of our devices are still on 2022.4.3.1. I always thought Intercept X updates itself completely automatic.

Screenshots of the "Agent Summary" in sophos central:

Screenshot of the Update Management Policy:



This thread was automatically locked due to age.
Parents Reply
  • 2023.1 core agent is still rolling out to endpoints as far as I understand. It hasn’t started to go to servers yet. Different accounts are in different groups. If you are waiting for a specific charge/fix in the version based on the release notes or a support case you can contact support to have your account upgraded. I would expect in the next couple of weeks you will get it automatically. 

Children