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Intercept X - core agent updates

Hello everyone,

is it usual, that Core Agent Version doesn´t change on the devices? All of our devices are still on 2022.4.3.1. I always thought Intercept X updates itself completely automatic.

Screenshots of the "Agent Summary" in sophos central:

Screenshot of the Update Management Policy:



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Parents
  • Core Agent means the System to build the foundation of the endpoint, it has no implications towards the security modules. 

    What that means: If you uninstall the protection in Central, the core agent stays on the system with no security modules anymore. It is solely to get new modules, updates of intercept X for example or install new products. (Communication to Central in general). 

    So it does not need to be updated or anything. 

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Reply
  • Core Agent means the System to build the foundation of the endpoint, it has no implications towards the security modules. 

    What that means: If you uninstall the protection in Central, the core agent stays on the system with no security modules anymore. It is solely to get new modules, updates of intercept X for example or install new products. (Communication to Central in general). 

    So it does not need to be updated or anything. 

    __________________________________________________________________________________________________________________

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