Manual malware cleanup required: 'Unknown Threat' at 'null'
We tried to clean up a threat but failed.
Thanks
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Manual malware cleanup required: 'Unknown Threat' at 'null'
We tried to clean up a threat but failed.
Thanks
Thank you for reaching the community forum.
Upon further checking, this is a known issue and should be fixed after the release of Core Agent to Version 2023.1.2.
The release window will start on June 21 till July second week, Assuming that there's no further delay.
Could you try checking the logs at "C:\ProgramData\Sophos\EndpointDefense\Logs\SSP.log" to see what the actual detection was?
I'd suggest raising a case with Sophos Support with this information.
Could you try checking the logs at "C:\ProgramData\Sophos\EndpointDefense\Logs\SSP.log" to see what the actual detection was?
I'd suggest raising a case with Sophos Support with this information.