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Sophos me esta bloqueando una pagina que indica Mal/HTMLGen-A

Sophos no deja entrar a mis usuario a una pagina de gobierno (egob.finanzas.cdmx.gob.mx/.../a) porque una aplicación que usa la categoriza como "Mal/HTMLGen-A". Ya puse la pagina en una whitelist y nada.



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  • When testing this on a local device, the detection I see states:
    Access was blocked to "global.e-gob.app" because of "Mal/HTMLGen-A".

    You will need to add the Threat Protection exclusion for the website "global.e-gob.app" instead of the link you provided in the original post, as this is the specific element in the webpage which is being blocked.

    I was able to test this and can confirm it is working as expected after adding this exclusion.

    Kushal Lakhan
    Team Lead, Global Community Support
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