We got a dedicated optical fiber 1gb Down/up .
With the endpoint installed, the speed download seems to be block around around 150 to 300 mb/s. Upload is correct.
IF i uninstall it, then the speed go back to normal with around 900 mb/s. Tests are made through NPERF.
I tried a to play with settings on sophos central but none of them seems to make it work normally.
Does someone experiencing this issue or does know how to fix it ?
I work for an MSP and Sophos Endpoint continues to be a massive headache for us with this type of nonsense. Over 2000 endpoints. We just onboarded a new client and they immediately felt something was off after fully deploying Sophos Endpoint Intercept X Advanced. A client with a 1GB internet connection. These pictures speak for themselves and we even did this with a direct connection to the ISP cable modem, bypassing all internal hardware equipment. Client is on latest version 2022.4.0.4.Something needs to be done about this and I don't want to hear BS about browsers or command line testing. I cannot contact a client and tell them, well look, it checks out fine via some command line test. There is a problem with this feature of the product and fully disabling multiple features, including Network Threat Protection cannot be an option. Fix this before we end up in a discussion about leaving Sophos for good.
What is modernweb.offloading.enabled set to under:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sophos Endpoint Defense\EndpointFlagsThanks.
Do you have the modernweb.offloading.enable flag set to 1 as I mention in this thread?
We are still seeing this issue with latest release.
Do you also have the offloading flag enabled that I mention in the post?
This issue was NOT solved with that latest release. If you JUST updated the latest release with that registry change, then ok, ya fixed it NOW... What solves this problem for certain is that registry change or manually disabling NTP by itself or WEB CONTROL / REALTIME INTERNET SCANNING. One other thing that fixes this problem is choosing another AV solution.
same here same issue - really slow performance and other tips and fixes?
As per the post, is modernweb.offloading.enabled set to 1 or 0? See above for details.
I have the same issue from several month. Now i have Core Agent= 2022.4.0.4 I try this solution
"modernweb.offloading.enable" flag set to 1 but nothing has changed. Internet Speed Test continues to be very slow
(down 150mb/ up200mb) instead of (down1gb / up 1gb). Please i hope that sophos solve this problem ASAP....
Core Agent: 2022.4.0.4
modernweb.offloading.enabled = 0 - Download = 38.30 Mbps & Upload = 337.56 Mbps
modernweb.offloading.enabled = 1 - Download = 150.33 Mbps & Upload = 335.27 Mbps
So you are just waiting for the EP flag to be set on your account. Support should have a rough idea when your account will get it.
Yes, but not concerned about when support is scheduled to do it, as I know they will get to it.
Ran the same test with a 1 year old laptop and it performed much better than the 4 year old laptop I used above.
modernweb.offloading.enabled = 0 - Download = 211.89 Mbps & Upload = 891.78 Mbps
modernweb.offloading.enabled = 1 - Download = 622.65 Mbps & Upload = 919.34 Mbps