We got a dedicated optical fiber 1gb Down/up .
With the endpoint installed, the speed download seems to be block around around 150 to 300 mb/s. Upload is correct.
IF i uninstall it, then the speed go back to normal with around 900 mb/s. Tests are made through NPERF.
I tried a to play with settings on sophos central but none of them seems to make it work normally.
Does someone experiencing this issue or does know how to fix it ?
Hello there,Thank you for reaching the community forum. Can you try disabling Sophos Network Threat Protection services on one of your system and test the status? There’s a high probability that the issue you're currently experiencing is related to the known issue that we're seeing that involves SNTP component. If it confirms the issue, I would suggest you raise a support case and DM me the case ID so I to link your case to the existing Jira that we have.
Hello, you were right, the SNTP component is the one causing the issue.
i dm you the case.
Hello Louis,Thank you, we have linked your case to the open Jira for this known issue. More updates will share via your open case.
i've the same issues, disabiliting the Sophos Network Threat Protection the speed of my line turn correctly on 300/300 (i've a 300/300 Ftth line)
Hello Fabio, We do apologize for this inconvenience. Can you also create a support case and share the case ID via DM?
Snt you just now, plase confirm if you received it. Thank you in advance.
Thank you, we have added your case to the said open Jira case related to this issue.
We are experiencing similar issues. After uninstalling the endpoint we have similar download speeds on our internet link. (200/200)
However with sophos endpoint installed it drops to 200/120.
Is there any solution?
Wie have the same problem !
we have the same problem at a customer with 250 clients. Disabling NTP helps temporarily. then the 1000Mbit/s internet bandwidth is available. Turning off NTP is not an option. What's the status? When will a solution be published here?